Frequently
Asked Questions

What are our Terms of business?
What do our prices include?
What are the shipping Charges?
What are the Embroidery Charges?
How soon can we ship the goods?
How long does it take the goods to arrive at destination?
How much are the customs duties in the importing countries?
How are the goods packed?
How do we ensure quality?
Can we order our own choice of colors?
How many color embroidery can we do?
How many color printing can we do?
What reference we have to give for embroidery color matching?
How do we keep our customers informed about the progress of their orders?

I have never imported. What are the import formalities?

What are our terms of business?

We work on L/C at sight in our favor. However, for quantities less than 500 pieces it is advisable to work on prepayment basis as L/C, are expensive to set up for smaller quantities.


What do our Prices include?

Our FOB Karachi Price include

  • Cost of goods

  • Freight to port Qasim Karachi

  • Loading of goods onto vessel

  • All documentation required in Pakistan

  • Shipping of all documents to customers bank

Our CFR (Destination Port) prices include

  • All of the above cost

  • Plus Freight of goods up to destination port.

  • Freight charges

What are the shipping charges?

Our prices are given FOB (Free on Board) Karachi. If you want us to ship the goods to the nearest sea or airport to your, we will be glad to do it. Here is a shipping rates guideline. The prices quoted are per piece prices which should be added to the FOB price. You can combine orders to get a better shipping rate.
 
Freight Charges For SS T Shirts

Region / Quantity in Pcs. 500 to 1,000 1,001 to 2,000 2,001 to 5,000 5,001 to 10,000 10,001 to 20,000 20,001 +
Major EU Sea Ports

US$0.92

US$0.68

US$0.55

US$0.38

US$0.25

US$0.16

Major EU Air Ports

US$2.07

US$1.37

US$1.10

US$0.81

US$0.59

US$0.42

Major US Sea Ports

US$1.10

US$0.86

US$0.72

US$0.49

US$0.32

US$0.24

Major US Air Ports

US$2.43

US$1.82

US$1.54

US$1.30

US$0.96

US$0.74

Freight Charges For Polo Pique

Region / Quantity in Pcs. 500 to 1,000 1,001 to 2,000 2,001 to 5,000 5,001 to 10,000 10,001 to 20,000 20,001 +
Major EU Sea Ports

US$0.98

US$0.74

US$0.61

US$0.43

US$0.32

US$0.19

Major EU Air Ports

US$2.14

US$1.43

US$1.38

US$0.84

US$0.62

US$0.45

Major US Sea Ports

US$1.16

US$0.97

US$0.75

US$0.49

US$0.32

US$0.27

Major US Air Ports

US$2.44

US$1.88

US$1.60

US$1.40

US$1.02

US$0.80

Freight Charges For Sweat Shirt

Region / Quantity in Pcs. 500 to 1,000 1,001 to 2,000 2,001 to 5,000 5,001 to 10,000 10,001 to 20,000 20,001 +
Major EU Sea Ports

US$1.04

US$0.80

US$0.66

US$0.46

US$0.35

US$0.23

Major EU Air Ports

US$2.14

US$1.40

US$1.21

US$0.84

US$0.64

US$0.45

Major US Sea Ports

US$1.12

US$0.91

US$0.72

US$0.54

US$0.35

US$0.32

Major US Air Ports

US$2.38

US$1.82

US$1.49

US$1.24

US$0.98

US$0.80

Freight Charges For Hooded Sweat

Region / Quantity in Pcs. 500 to 1,000 1,001 to 2,000 2,001 to 5,000 5,001 to 10,000 10,001 to 20,000 20,001 +
Major EU Sea Ports

US$ 0.98

US$ 0.80

US$ 0.64

US$ 0.49

US$ 0.32

US$ 0.21

Major EU Air Ports

US$ 2.07

US$ 1.37

US$ 1.16

US$ 0.81

US$ 0.59

US$ 0.42

Major US Sea Ports

US$ 1.10

US$ 0.89

US$ 0.66

US$ 0.54

US$ 0.32

US$ 0.30

Major US Air Ports

US$ 2.32

US$ 1.77

US$ 1.43

US$ 1.19

US$ 0.96

US$ 0.74

 


What are the Embroidery charges?

Quantity in Pcs. 200 to 500 501 to 1,000 1,001 to 2,000 2,001 to 5,000 5,001 to 10,000 10,001 to 20,000 20,001 +

Embroidery/1,000 stitches. Minimum charge $0.08

US$ 0.15

US$ 0.11 US$ 0.08 US$ 0.06 US$ 0.05 US$ 0.04 US$ 0.03

How soon can we ship the goods?

Quick Ship orders can ship with 25 days of ordering, provided we have sufficient fabric in our stock. If you are an approved customer, you can Login to our web site to see the quantity available in our stores.

Custom orders ship within 30 to 60 days from receipt of L/C or advance payment and complete order details. Some complex jobs might take longer time to produce. Please ask us for shipment time with each order you place.


How long does it take to arrive the goods at the destination? 

Major EU sea ports

18

to

26

days

Major EU airports

03

to

07

days

Major US sea ports

24

to

32

days

Major US airports

04

to

08

days

 


How much are the customs duties in the importing countries?

There are no customs duties if you import our goods into EU until Dec 31,2005. Custom duty on clothing from Pakistan is around 21% on FOB value in the US and around 12.5% for EU. Please check with your local custom authorities to be sure of the customs duties and rates. The information given here is just a guideline and we assume no responsibility of correctness of customs duty for different countries.


How are the goods packed?

Goods are packed according to buyers instructions. Normally each piece is packed in a poly bag and then 24 pieces in an export carton. You have a choice of getting your goods packed as one full color and size assortment in one carton or solid sizes solid colors in one carton.
 
Price tickets, barcodes and hangers can also be arranged at additional cost. Please ask us for a nominal up-charge.


How do we ensure quality?

Please send us an email and we will send you a Microsoft Power Point presentation about our quality control process

 


Can we order our own choice of colors?

You can have any of the products in your own choice of colors. We do not charge extra for this service. However, your order quantity should be at least 1,000 pieces per color for adult sizes.
We need a fabric swatch or pantone textile color reference number in order to match the color of your choice.
 


How many color embroidery can we do?

6 colors


How many color printing can we do?

5 colors


What reference we have to give for embroidery color matching?

We use Madeira Thread for embroidery. The best thing would be to give us Madeira thread color reference. Otherwise give us the Pantone TC or PC reference and we will match the right Madeira thread for you.


How do we keep our customers informed about the progress of their orders?

Giving timely information about the progress of customer order is a priorities at image. Once you place an order with us, you will be able to see all the necessary information on our web site. Here are the examples:


I have never imported. What are the import formalities?

You need to have a good clearing agent who can handle your shipment and deliver to your warehouse from airport or sea port. This service and local transportation is generally less than 1% of the FOB value, UPS, FedEx and DHL can help you in this regard.

 

 

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